Game Services Terms

Article 1 (Purpose)

These Terms and Conditions are intended to establish the rights, obligations, and other necessary matters between the Company and the User in relation to the use of the game service (hereinafter referred to as the “Service”) provided by Royal Jett Co., Ltd. (hereinafter referred to as the “Company”).

Article 2 (Definition of Terms)

The definitions of terms used in these Terms and Conditions are as follows, and the interpretation of undefined terms shall follow relevant laws and customs.

1. “User” refers to a person who has downloaded an application from the App Store Market operated by an App Store Operator or Platform Operator in order to use the service provided by the Company.

2. “User” refers to a User who has agreed to these Terms and Conditions and the Personal Information Processing Policy and has been granted the right to use the service provided by the Company.

3. “Service” refers to all game services provided by the Company.

4. “Terminal” refers to wired/wireless devices such as mobile phones, smartphones, PDAs, tablets, and portable game consoles that can use the Service.

5. “Application” refers to all programs that can use the Service provided by the Company.

6. “App Store Operator” refers to an open market operator that allows users to download applications provided by the Company and make In-App payments.

7. “Platform Operator” refers to an operator that provides services in partnership with the Company and all related services.

8. “User Account” refers to a combination of letters, numbers, or special characters selected by the user and assigned by the App Store Operator or Platform Operator for the purpose of user identification and service use.

9. “Temporary Account (Guest ID)” refers to a user identification number arbitrarily assigned by the Platform Operator for user identification and service use, separate from the user account.

10. “Content” refers to items, etc. that the Company has created for use in the Service.

11. “Paid Content” refers to content that users purchase through In-App payment in order to enjoy specific effects or benefits when using the Service.

12. “Free Content” refers to content that users do not purchase through In-App payment, but receive as a gift from other users or acquire for free while using the Service.

13. “In-App Payment” refers to payment actions for purchasing paid content within the application.

Article 3 (Provision of Company Information, etc.)

The Company shall post the following items on the Company's website or make them easily accessible to users through the link screen within the application. However, these Terms and Conditions and Personal Information Processing Policy may be made available to users through the link screen.

1. Name of the company and representative

2. Address of the business location (including the address of the place where user complaints can be handled) and e-mail address

3. Telephone number, fax number

4. Business registration number, mail-order business report number

5. Personal Information Processing Policy

6. Terms of Service

7. Information related to probability items that must be displayed in accordance with the 「Act on the Promotion of the Game Industry」 and other related laws

Article 4 (Validity and Change of Terms and Conditions)

① These Terms and Conditions shall become effective by posting them on the Company’s website so that users can see them or by notifying users through a link screen within the application, etc.

② The Company may change these Terms and Conditions to the extent that they do not violate related laws and regulations, such as the “Act on Consumer Protection in E-Commerce, etc.”, the “Act on Regulation of Terms and Conditions,” the “Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.”, and the “Content Industry Promotion Act.” The Company shall notify users of the changed Terms and Conditions through the official service blog or terminal notifications (push notifications) at least 7 days prior to the date of application, specifying the date of application, the contents of the change, and the reason for the change. However, for matters that have a significant impact on the rights and obligations of users, notice will be given 30 days prior to the date of application.

③ Users may not agree to the changed terms and conditions, and if they do not agree to the changed terms and conditions, they may discontinue using the service and withdraw from the service. However, if the user does not explicitly express their intention to the company by the day before the date of application of the changed terms and conditions despite the notice that the user will be deemed to have agreed if they do not express their intention separately at the time of notice of the changed terms and conditions in accordance with Paragraph 2, or if the user continues to use the service after the date of application of the changed terms and conditions, they will be deemed to have agreed to the changed terms and conditions.

Article 5 (Rules other than Terms and Conditions)

Matters not specified in these Terms and Conditions shall be governed by the relevant laws and customs, such as the Act on Consumer Protection in Electronic Commerce, etc., the Act on Regulation of Terms and Conditions, the Act on Promotion of the Game Industry, the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., and the Content Industry Promotion Act.

Article 6 (Establishment of Service Agreement)

① The service use agreement is established when the “user” installs and runs the application, agrees to these terms and conditions and the personal information processing policy, applies for service use, and the company approves the application. If the application runs normally on the terminal after the user completes the service use application, the service use is considered approved.

② If the user steals another person’s personal information during the service use process, the user cannot assert the user’s rights under these terms and conditions, and the company may cancel or terminate the service use agreement. The same shall apply when a user provides personal information to a platform operator and uses the service through the platform operator.

③ The Company may reject a service application if a minor (a person under the age of 19, including a student enrolled in a high school as defined in Article 2 of the Elementary and Secondary Education Act; hereinafter the same shall apply) applies for use.

④ The Company may not accept an application for use that falls under any of the following:

1. If a user who has been restricted from using the service within the past 3 months or has been permanently restricted according to the service operation policy applies for use

2. If it is necessary to restrict the provision of services to users accessing the service according to a contract entered into by the Company or from a specific country

3. If it is determined that the application for use is for the purpose of committing an act prohibited by the 「Act on the Promotion of the Game Industry」, the 「Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.」, and other related laws and regulations

4. In cases where approval is judged to be inappropriate for reasons similar to those in Nos. 1 to 3

Article 7 (User Account Management)

① The Company performs all user management tasks, such as checking whether the user can use the service, through the user account (including temporary accounts, hereinafter the same).

② The user must manage his/her user account with due care as a good manager. The Company shall not be liable for any damages arising from the user's negligent management of his/her user account or from allowing a third party to use it.

Article 8 (Protection and Management of Personal Information)

① The Company strives to protect the personal information of users, including user accounts, in accordance with the relevant laws and regulations. The protection and use of personal information of users shall be governed by the relevant laws and regulations and the personal information processing policy separately established and notified by the Company.

② The Company’s personal information processing policy shall not apply to services or advertisements provided by third parties that are simply linked from the Company’s website or service.

③ The Company shall not be liable for any personal information of users, including user accounts, that is exposed due to the fault of the user.

Article 9 (Obligations of the Company)

① The Company shall comply with the relevant laws and regulations and faithfully perform the exercise of rights and performance of obligations stipulated in these Terms and Conditions in accordance with the principle of good faith.

② If the opinions or complaints raised by users are objectively recognized as justified, the Company shall promptly process them within a reasonable period of time. However, if the processing takes a long time, the reason and processing schedule will be notified separately to the user.

③ If a service failure occurs, the company will do its best to repair or restore it without delay unless there are unavoidable reasons.

④ The company will try to provide convenience to the user in procedures and contents related to the contract with the user, such as the conclusion of the service agreement, changes to the contract terms, and termination.

Article 10 (User Obligations)

① Users shall not use the services provided by the company for purposes other than the original purpose of the service or engage in any of the following acts:

1. Acts of using another person's personal information or providing false information when providing personal information to the company for user inquiries, requests for paid content recovery and refunds, event winnings, etc.

2. Acts of stealing or illegally using another user's user account or stealing another person's payment method or information to purchase paid content

3. Acts of selling (including gifting) paid content to another person or acquiring and using such content

4. Acts of using information obtained through the company's services or applications for commercial/non-commercial purposes or using the service by exploiting unknown bugs, etc.

5. Acts of generating financial benefits for oneself or another person by using the company's services or applications

6. Acts of damaging or damaging another person's reputation

7. Acts that infringe upon the intellectual property rights, portrait rights, or other rights of the company or a third party

8. Acts that deceive a third party to gain profit or that cause damage to a third party by improperly using or exploiting the services provided by the company

9. Acts of exchanging or posting obscene or vulgar information, linking to obscene sites, or posting unauthorized advertisements or promotional materials

10. Acts of inducing or participating in gambling or other gambling activities

11. Acts of transmitting or distributing to other users characters, symbols, sounds, images, etc. that cause shame, disgust, or fear

12. Acts of transmitting, posting, distributing, or using information (computer programs) whose transmission or posting is prohibited by relevant laws or materials containing software viruses or other computer codes, files, or programs designed to interfere with or destroy the normal operation of computer software, hardware, or telecommunications equipment

13. Acts of changing the application without special permission from the company, adding or inserting other programs into the application, hacking or reverse engineering the server, leaking or changing the source code or application data, building a separate server, or arbitrarily changing or stealing a part of the website to impersonate the company

14. Acts of using the service for profit, sales, advertising, political activities, illegal electioneering, etc. without the consent of the company

15. Other acts that violate public order and morals or are illegal, unfair, or in violation of relevant laws

② Users have the obligation to regularly check and comply with the company's official service blog or notices in the application and revisions to these terms and conditions, and must not engage in any other acts that interfere with the company's business.

③ Users are responsible for managing their user accounts and terminals that use the service, and must not allow third parties to use them. In addition, you cannot request cancellation of payment or refund for purchases or use of paid content that occur due to the user's negligence, management negligence, or permission to use the terminal.

④ The company may establish and operate a service operation policy, and users must use the service in compliance with the service operation policy established by the company.

⑤ The company may change the service operation policy at any time, and in the event of a change in the service operation policy, the procedure in Article 4, Paragraph 2 shall be followed.

Article 11 (Use and suspension of services, etc.)

① The Company will commence the service from the time it approves the user's use of the service. However, for some services, the Company will provide the service from a designated date according to the Company's needs.

② If the user uses the service using a temporary account (Guest ID), the paid content and service usage history may be deleted if the application is deleted from the terminal or the terminal is replaced (changed), so it is recommended to use the service using a user account. If the user uses the service using a temporary account (Guest ID), the Company will notify the user of this in advance at the time of the first use of the service, and will not be liable for any damages suffered by the user due to the deletion of the application or replacement of the terminal.

③ If the user downloads the application or uses the service through the network, a separate fee determined by the mobile carrier to which the user subscribes may be charged. In addition, in the case of terminal changes, overseas roaming, etc., all or part of the content may not be available, and background tasks may be performed for downloaded and installed applications or services used through the network. In this case, additional charges may be incurred depending on the characteristics of the terminal or mobile carrier, and the company is not responsible for this.

④ The company provides services 24 hours a day, 365 days a year, unless there are special business or technical difficulties. However, in case of operational necessity such as regular system maintenance, server expansion and replacement, various bug patches, service changes, etc., the service may be temporarily suspended for a certain period of time. In such cases, the company will announce the content and time in advance through the service official blog or notices within the application. However, if there are unavoidable reasons for which the company cannot announce in advance, the company may announce it after the fact.

⑤ The company may suspend all services if it is difficult to continue the service due to significant business reasons such as the abolition of the service due to business transfer, division/merger, etc., expiration of the service provision contract, and deterioration of the profits of the service in question. In this case, the reason for suspension and compensation conditions, etc. will be notified 30 days prior to the date of service suspension in the manner stipulated in Article 4, Paragraph 2, and the period of use of paid content without a specified period will be until the date of service suspension announced at the time of the notice of service suspension.

⑥ In the event that the Company suspends all services for the reasons stipulated in Paragraph 5 of this Article, it will establish and operate procedures (customer response methods, etc.) for refunding paid content (including random items) for a period of at least 30 days prior to and after the service suspension.

Article 12 (Service Contents and Changes)

① Users must use the service in accordance with these Terms and Conditions and the service operation policy or usage rules.

② The company has comprehensive authority over the service, including the operation and termination of the service.

③ The company may restrict, suspend, or terminate all or part of the service in any of the following cases:

1. In the event of force majeure such as war, incident, natural disaster, or national emergency

2. In the event of disruption to normal service use due to power outages, equipment failures, or surges in usage

3. In the event of unavoidable circumstances such as maintenance of service equipment

4. In the event that the service cannot be provided due to other circumstances of the company

④ The company shall not be liable for any problems arising from changes and/or suspensions of the service, except in cases where the cause of the change or suspension of the service is due to the company's intention or negligence.